Today’s consumers expect access to digital self-service capabilities at multiple points during their journey to accessing care. While oftentimes organizations view digital transformation as an elaborate, complex process, it doesn’t have to be. This guide breaks it down step-by-step and offers a crawl, walk, run approach that allows organizations to progress at their own pace.
The guide is broken into 3 main sections:
- Improved Search & Patient-Provider Matching
- 24-Hour Online Patient Self-Scheduling
- Expedited Digital Patient Check-In, Intake, & Payment
For additional insights and actionable strategies for a crawl, walk, run approach to implementing digital patient access tools, download the guide.