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LISTINGS AND REPUTATION MANAGEMENT SOLUTION

Reach farther, grow faster

Enhance patient acquisition and build trust with Reach, our digital listing and reputation management solution.

Listings Management

ONLINE VISIBILITY BUILT FOR PROVIDERS

Increase your digital presence and stand out online

Don’t miss opportunities. Inaccurate listings and unmanaged reviews can cost you patients. Reach empowers you to control your online presence, engage patients, and drive acquisition.

Reach, powered by Kyruus Connect, gives you control over your listings and reputation, ensuring a seamless experience from search to selection. Drive acquisition, build trust, and empower decisions with our combined approach to online visibility and reputation management.

Kyruus Listings Management

Effortlessly manage and update listings

Empower your team with a unified platform. Reach leverages optimized data, automates updates, and eliminates duplicate listings, making it easy to keep data accurate. Listings you can trust, straight from the source.

Data management platform

Unify disparate data sources to create a single source of truth for location and provider data.

Robust content

Enrich listings with comprehensive provider and location details, and accurate contact and service information.

Sync & simplify

Automatically update listings, removing manual burdens and ensuring consistency online.

Drive patient choice

89% of healthcare consumers say the quality of online ratings and reviews are important. Give them the information they need to find and engage with the right provider to meet their needs.

Monitor patient sentiment

Track reviews to gain a comprehensive understanding of patient feedback and identify areas for improvement.

Cultivate trust & loyalty

Engage directly with patients by responding to online reviews driving patient loyalty.

Drive positive perception

Proactively generate reviews to enhance your online reputation and influence patient selection.

Boost patient acquisition

92% of healthcare consumers want the option of online appointment scheduling. With Reach, patients can book directly from your digital listings—including health plans, search engines, care navigation sites and more.

Book online call to action

Allow patients to book an appointment directly from your listings.

Unique access

Push listings to our proprietary network of payers and care navigators.

Search engines

Automatically publish across directories and search engines, including Google, Bing, Apple, Healthgrades, and more.

Gain insights

Analytics with performance and conversions across platforms help you optimize listings.

Real-world results and ROI

7% increase in driving traffic and conversions

14% increase in appointment bookings

FAQs

Why is accurate listings management important for healthcare providers?

Consistent and accurate listings across the web help improve a provider’s visibility, no matter where a patient is searching. Digital listings include search engines like Google or Bing and listing information can also impact local SEO rankings, making them more likely to appear at the top of search results and driving patient acquisition. Up-to-date listings reflect professionalism and reliability, helping build patient trust before they ever walk through the door. Most importantly, accurate listings ensure that patients find providers who meet their specific needs—and that providers see the types of cases they’re trained to treat.

Resource: Launching Reach to Enhance Online Presence.

Where do healthcare provider listings appear?

Digital listings include search engines like Google, Bing or Apple as well as other places consumers are searching and finding care such as health plan portals or care navigation websites. It is important to ensure listings are consistent, no matter where a person is searching, to ensure they can find and schedule the care they need.

What are the key components of a digital listing?

Optimizing Your Provider Directory for AI-Powered Healthcare Search or read below for the key components to consider:

  1. Practice or Provider Name
    Should match your official name exactly—no extra keywords or abbreviations that could violate Google’s guidelines.
  2. Contact Information
    Include your address, phone number, and website URL.
  3. Hours of Operation
    Keep these updated, especially for holidays or temporary closures. Inaccurate hours lead to missed opportunities and patient frustration.
  4. Clinical Specialty
    Select the most relevant primary category (e.g., Family Practice Physician, Urgent Care Center, Pediatrician), plus secondary categories if applicable.
  5. Conditions Treated
    Use this section to list the specific health conditions the provider diagnoses and the types of care or procedures available (e.g., physical exams, diabetes management, immunizations).
  6. Description/Bio
    Include a short, clear description of the provider or practice, specialties, and what sets you apart.
  7. Photos
    Add high-quality images of the office, providers, or signage to increase credibility and engagement.

8. Appointment Links (if available)
Use this feature to link directly to your online scheduling tool to streamline booking.

How can healthcare providers ensure their listings are accurate?

To ensure listings are accurate and create a single source of truth, healthcare providers should start by centralizing their information using a provider data management or listings platform. From there, it’s important to conduct routine audits to check for outdated or inconsistent information. Providers should designate a person or team responsible for regularly reviewing and verifying listings to maintain accuracy across all platforms.

How does listings management impact local SEO for healthcare providers?

Accurate and consistent listings improve local SEO by boosting a provider’s visibility in local search results, making it easier for patients to discover them in their area. When providers fail to manage their listings or have inconsistent information across platforms, search engines may view them as less trustworthy, leading to lower rankings and reduced online visibility.

What are the benefits of using a listings management service?

Benefits include saving time, ensuring data accuracy, improving online visibility, enhancing patient trust, and streamlining the management of multiple listings. Additionally, many services offer data on search views, clicks, and patient actions, helping you understand how patients are finding and engaging with your practice online.

How often should a provider listings be updated?

Providers should update their listings anytime there is a change, such as updated hours, a new location, or changes to contact information. Even if nothing has changed, listings should be reviewed at least once per quarter to ensure accuracy and consistency across platforms. If a listings management service is in place, many of these updates can be monitored and applied automatically in real time, reducing the need for manual oversight.

Learn how you can drive patient awareness and acquisition while enhancing accessibility with Reach.

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