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AHIP CX Recap: Empowering Mental Health Care Access with Actionable Tools
October 4, 2024The wonderful city ofNashville, Tennessee, hosted AHIP’s 2024 Consumer Experience and Digital Health Forum. It was
Read MoreEnhancing Patient Access: Insights from the 2024 Benchmark Report
September 27, 2024Introduction to Patient Access Challenges The 2024 Care Access Benchmark Report for Healthcare Organ
Read MoreDigital Strategies for Surgical Specialty Clinics Ease the Burden of Provider Shortages
September 27, 2024Today, surgical specialty clinics are up against a serious challenge: a lack of qualified providers. Clinics are often
Read More4 Benefits of a Digital Strategy for Primary Care Practices to Ease Administrative Burden
September 23, 2024Anyone who has tried to find a new primary care provider, or to make an appointment with their existing clinician, kno
Read MoreWhy MSOs Should Prioritize Implementing Digital Self Service
September 18, 2024In today’s evolving healthcare landscape, Management Services Organizations (MSOs) have a unique o
Read MoreAI with Intent: Kyruus Health’s Journey Toward Better Patient Access
September 12, 2024At Kyruus Health, we are always exploring new ways to simplify the healthcare journey across payers, providers and consu
Read More4 Ways Technology Helps Women’s Healthcare Clinics Mitigate Staffing Shortage
September 8, 2024Women’s health clinics today face the major challenge of staff shortages, made more difficult by limited resources a
Read MoreWinning and Retaining ASO Business in the Digital Era: Leveraging Technology for Growth
August 14, 2024The healthcare industry is undergoing a significant transformation driven by digital innovation. Health plans that embra
Read MoreTop 3 Contactless Care Tools: Contactless Patient Intake, Online Patient Scheduling, & Digital Payment
July 25, 2024Over the past decade, contactless care has become increasingly prominent in healthcare. While it mig
Read More4 Ways to Reduce Staff Burden and Improve Patient Satisfaction
July 18, 2024In today’s fast-paced healthcare industry, optimizing the efficiency of front office operations is
Read MoreFive Key Takeaways from 2024 AHIP Conference
June 20, 2024The 2024 AHIP Conference brought together health insurance thought leaders from across the nation. D
Read MoreEpion Health: Digital Patient Intake & Engagement
June 15, 2024Epion Health (now known as Kyruus Health) is a leader in digital patient intake and engagement solut
Read MoreInspire: 2024 MUSE Conference: Event Recap
June 6, 2024Inspire: the 2024 MUSE Conference took place May 28-31 in the vibrant city of Denver, CO. This event
Read MoreWhy MEDITECH Hospitals Should Prioritize Patient Self-Scheduling
May 22, 2024The healthcare industry is undergoing a digital transformation. Patients increasingly expect the lev
Read MoreUnderstanding the REAL Health Providers Act and Data Accuracy
May 20, 2024Play Video REAL Health Providers Act: Proposed MA Plan Provider Directory Requirements I
Read MoreCross-Functional Collaboration Improves Patient Experience
May 6, 2024Healthcare marketers from around the country recently gathered in Las Vegas at the Healthcare Market
Read MoreFrom Compliance to Consumerism and Engaged Members
April 25, 2024In a recent session at the
Read MoreAssessing the Impact: 2024 Provider Directory Requirements
April 16, 2024As part of our commitment to our clients, we regularly monitor proposed and passed regulatory and co
Read MoreMoving Beyond EHR Based Engagement to Deploying Consumer-Centric Strategies that Empower Communities
April 2, 2024As usual HIMSS was a whirlw
Read MoreCelebrating Diversity: Voices from our Kyruus Health Community – Sydney Edwards
February 29, 2024Introducing the latest chapter in our “Celebrating Diversity: Voices from our Kyruus Health Co
Read MoreCelebrating Diversity: Voices from our Kyruus Health Community – Pam Clark
February 22, 2024Embracing the spirit of unity, strength, and shared humanity, we present the fourth installment of o
Read MoreBeyond the Schedule: ViVE2024’s Can’t Miss Sessions and Receptions
February 21, 2024ViVE2024 is just around the corner, and we’re gearing up for a week of insightful conversation
Read MoreCelebrating Diversity: Voices from our Kyruus Health Community – Ron Otoo
February 16, 2024Welcome to the third installment of our “Celebrating Diversity: Voices from our Kyruus Health
Read MoreCelebrating Diversity: Voices from our Kyruus Health Community – Tina Brown-Stevenson
February 8, 2024Introducing our second blog in the “Celebrating Diversity: Voices from our Kyruus Health Community
Read MoreCelebrating Diversity: Voices from our Kyruus Health Community – Denean Greene Rivers
February 1, 2024In honoring Black History Month, Kyruus Health is proud to amplify the voices within our vibrant com
Read MoreEmbracing Change: A Glimpse into Kyruus Health’s Transformative Rebrand
January 8, 2024The air has been buzzing with excitement as our team officially unveils Kyruus Health. Keep reading to explore the driv
Read MoreThe Benefits of Deploying Digital Self-Service
November 1, 2023When you go to a fast-food restaurant, you expect quick service. Many individuals prefer online shopping because their p
Read More3 Steps Healthcare Organizations Can Take to Provide Consumers with a Seamless Digital Experience
October 26, 2023Today’s healthcare consumers have a decided preference for digital self-service when it comes to searching for, select
Read MoreOnline Scheduling: It Doesn’t Only Benefit Patients
October 25, 2023No matter how good you are at multitasking, there are still only 24 hours in a day and seven days pe
Read MoreThought Leaders: Simplicity, Flexibility to Shape the Future of Patient Access
October 23, 2023While the future of patient access is digitally-enabled, when it comes to helping consumers find and schedule care, simp
Read MoreTips to Bring Your IDN’s Digital Experience (Actually) Under One Roof
October 23, 2023The healthcare industry is evolving at an unprecedented rate to keep pace with changing customer needs, government manda
Read MoreDigital Self-Service: A Must Have for Consumers
October 23, 2023Online scheduling and access to digital self-service continue to be top priorities for consumers. In fact, 40% of consu
Read More3 Top Strategies for Opening All the Digital Doors for Healthcare Consumers
October 23, 2023The “digital front door” has been a critical element of patient access strategies across healthcare organizations fo
Read MoreDemonstrating the Value of Patient Access in Challenging Times
October 23, 2023It’s no secret: most healthcare organizations today are facing significant financial challenges—and there isn’t a
Read MoreBecker’s Payer Roundtable Recap: Are Payviders Supervillains or Superheroes?
October 23, 2023Of all the terms used at Becker’s Payer Issues Roundtable in early November—including Integrated Delivery Network (I
Read MoreVoices from the Frontlines: Key 2022 Consumer and Provider Research Findings
October 23, 2023Keeping a steady pulse on both consumer and provider perspectives is vital to ensuring Kyruus’ solutions meet the need
Read MoreHelping Consumers Find a “Provider Like Me” and Why It Matters
October 23, 2023With nearly 60% of consumers using the internet to find a new provider, it’s critical for healthcare organizations
Read MoreThree Ways Medical Groups Can Leverage Digital Self-Service to Drive Growth
October 23, 2023That medical groups and health systems share a commitment to delivering convenient, high-quality care in their respectiv
Read MoreThe Results Are In: Patients Definitely Prefer Digital Self-Service
October 19, 2023Sometimes it’s nice to have things done for you. Maybe someone made you a delicious dinner or fixed a flat tire on you
Read MoreConsumer Choice and Expectations: Highlighting the 2023 Care Access Benchmark Report
October 11, 2023Healthcare Consumerism is on the Rise These days when healthcare consumers are considering their care options, they have
Read MoreNew Research Reveals the Top 3 Things Members Want from Their Health Plans
October 10, 2023Beginning in July 2023, Wakefield Research surveyed 1,000 individuals across the country on behalf of Kyruus to gain an
Read MoreDon’t Snooze on the Benefits of Digital Health for Your Sleep Medicine Practice
October 4, 2023Like other physician practice areas, an increasing number of sleep medicine providers are relying on digital health tool
Read MoreDoes Your Pain Medicine Practice Know the Value of Digital Health?
September 27, 2023Digital health tools—including for patient online scheduling and digital patient intake—can improve clinical outcome
Read MoreHow to Apply Digital Health to Make Behavioral Health Care More Accessible for Your Patients
September 20, 2023It has been a little more than four months since the United States government announced that the COVID-19 Public Health
Read MoreDigital Health: Added Convenience for Urgent Care Centers
September 13, 2023Urgent care clinics can increase patient and staff convenience with digital health tools for online scheduling and digit
Read MoreHow Digital Health Tools Help FQHCs Increase Access to Care
September 6, 2023FQHCs increasingly adopt digital health tools—including online scheduling and digital patient intake—to improve acce
Read MoreDigital Self-Service Tools for Orthopedic Practices: 3 Tips for Expanding Convenient Access to Care
August 30, 2023EmergeOrtho is North Carolina’s largest physician-owned orthopedic practice with a team of nearly 270 highly-trained o
Read MoreOnline Scheduling: It’s Not Just for Doctor’s Appointments Anymore
July 26, 2023There are more than 1,077,000 professionally-active doctors providing care across the United States. Of those, a little
Read MoreA Study in Success: How collaboration leads to significant impact for one plan partner
July 20, 2023HealthSparq and a health plan client recently spoke with Health Plan Alliance (HPA) members about breaking down access b
Read More3 Key Considerations for a Successful Provider Data Management Strategy
July 13, 2023We recently had the privilege of hosting Amber Welch, VP of Digital Marketing, Platforms & Planning from Ochsner He
Read MoreThe Importance of Meeting Patient Preferences
July 12, 2023Not all patients prefer the same type of doctor. Some like a physician who has been in practice for at least a couple of
Read MoreThe Cost of Delayed Care — and How Digital Health Can Help
June 28, 2023After three seemingly unending years, the COVID-19 pandemic is officially over — according to the United States govern
Read MoreThe Importance of Negating Patient No-Shows
June 21, 2023Whether you write everything down in a daily planner or simply keep a mental list, chances are you’re going to forget
Read MorePatient Experience Vs. Patient Satisfaction: What’s the Difference?
June 7, 2023Patient satisfaction. Patient experience. Patient engagement. Patient-centered care. Patient retention. There are so m
Read MoreGuide Patients to the Right Care With Your Find Care Experience
May 25, 2023Consumers want convenience, flexibility, and seamless digital access that includes self-service tools to help them confi
Read MoreHow Much Does a Negative Patient Experience Cost You?
May 24, 2023A patient’s experience encompasses more than just a direct interaction with their doctor. It spans their entire care
Read MoreClosing CAHPS Gaps
May 23, 2023Prioritizing provider data accuracy to avoid negative impact In today’s healthcare landscape, patients not only wa
Read MoreUtilizing Digital Health to Help Combat the Opioid Epidemic
May 17, 2023One hundred thirty. That’s — on average — how many Americans die every day from an opioid overdose. The federal
Read MoreNurses: Overcoming Obstacles to Provide Quality Patient Care
May 8, 2023Unless you’re a robot, made of Teflon, or somehow immune to injury or illness, chances are you’ve been treated by a
Read MoreThe 85-million-person Challenge: Medicaid and Your Members
May 8, 2023Getting care is hard enough – connecting members with the right provider shouldn’t be part of the challenge. With ov
Read MorePreparing for the future of Price Transparency: Scaling for member experience
May 2, 2023As the final deadline for the Transparency in Coverage mandate rapidly approaches on 1/1/24, many payers continue to fac
Read MoreDigital Health: Promoting a Positive Patient Experience
April 26, 2023It’s been more than 15 years since the Triple Aim was developed by the Institute for Healthcare Improvement (IHI). One
Read MoreImproving the Member Experience through Payer-Provider Collaboration: Reflecting on the Becker’s Payer Issues Roundtable
April 20, 2023Dr. Reetika Kumar from Independence Blue Cross (IBX) and Jeff Stuart from CHRISTUS Health sat down with Kyruus’ Presid
Read MoreThe Advantages of Patient Online Scheduling
April 19, 2023There is a growing expectation for convenience that spans across various aspects of daily life. Coup
Read MoreWhy Health Systems and Health Plans Should Prioritize Provider Data Management
April 13, 2023Table of Contents: What is Provider Data Management Why Health Systems and Hospitals Should Invest
Read MoreWhat is Physician Burnout Costing You?
April 12, 2023If you experience symptoms of a mental health condition, you’re not alone – by any means. More than one in five adul
Read More5 Ways to Improve Patient Collections
April 5, 2023With the rise of healthcare consumerism, patients are looking for greater transparency and convenien
Read MoreHealthcare Consumerism in 2023
March 15, 2023When’s the last time you went shopping at the local mall or waited in line to purchase concert tickets? If you’re
Read MoreThe Primary Care Physician Shortage by State
March 8, 2023The United States Census estimates that the number of Americans over age 65 will grow by almost 10 percent by the year 2
Read MoreFrom contract to partnership: executive perspectives on payer-provider collaboration
March 7, 2023At HLTH22 last fall, the CEO of Blue Shield of California, Paul Markovich, shared his thoughts on partnerships between p
Read MoreGetting Started with Online Scheduling: 5 Key Steps for a Successful Launch
March 2, 2023Today’s consumer is accustomed to doing everything online—and its no shock that this preference carries over int
Read MoreFill in the Gaps: Partnering Strategies in Healthcare
March 1, 2023At the recent League Connect conference, Paul Merrild, president of Kyruus and HealthSparq, and Harry Leider, chief mark
Read More6 Ways Your Practice Can Increase Patient Satisfaction
March 1, 2023The customer is always right. This phrase, which is regularly bandied about, allegedly originated from Swiss hotelier CĂ
Read MorePhysician Depression: Rates and Resources
February 22, 2023It’s been nearly 50 years since psychologist Herbert Freudenberger, who often volunteered at a free clinic in New York
Read MorePutting Patient Feedback to Work for Your Practice
February 16, 2023There’s always room for improvement. You’ve undoubtedly heard that phrase multiple times. No one knows for sure who
Read More4 Ways to Increase Your Patients’ Utilization of Digital Health Tools
February 8, 2023Sporting goods stores and online businesses are full of home exercise products touting unparalleled health benefits. Tre
Read MoreHow Burnout Is Affecting Allied Healthcare Professionals — and What Can Be Done About It
February 1, 2023Since the start of the COVID-19 pandemic, a plethora of clinicians have reported symptoms of exhaustion, depression, sle
Read MorePatients Are Prioritizing Digital Access — What Should Health Plans Know to Keep Them Engaged
January 25, 2023People have continued to evolve as they search for and select care—adopting sophisticated shopping behaviors similar t
Read More“It’s Not About a Killer App”: CIO Perspectives on Digital Transformation
January 23, 2023Guest contributor Kate Gamble, Managing Editor & Director of Social Media at healthsystemCIO, summarizes key findi
Read More20 Tips for Healthcare Providers to Keep Their Mobile Devices Secure
January 18, 2023The average adult in the United States spends 3 hours and 43 minutes on their mobile devices. That tallies up to 50 days
Read MoreNew Research: Health Plan Execs Talk Transparency
January 12, 2023For most people, January means a new health plan benefit year. But, this year is different. Now all health plan members
Read MoreThree Global Health Issues to Watch in 2023
January 11, 2023If you’ve ever had the chance to travel overseas, you’ve undoubtedly experienced cultures and traditions that differ
Read MoreThe Biggest Barriers to Accessing Healthcare — and 10 Things You Can Do to Address Them
January 4, 2023Unless you live in the south or work remotely from a tropical island, the weather right now is probably very cold. Some
Read MoreReducing Call Center Volume: Tips and Strategies to Maximize Online Self-service Provider Directories
December 19, 2022For most health plans, the number one reason members call into the call center is related to finding a provider – and
Read MoreThe Top Three Challenges of Technology in Healthcare
December 14, 2022Wireless headphones, robot vacuums and e-readers are three of the most-requested gifts this Christmas. Unlike a few deca
Read MoreHow Does Cost Affect Access to Care for Your Patients?
December 7, 2022There was a time when you had to use a paper map to plan your road trip. No simply plugging in your destination and gett
Read MoreThe 5 Biggest Rural Healthcare Challenges in the U.S.
November 30, 2022What do Telluride, Colorado, Sedona, Arizona and Kennebunkport, Maine all have in common? They’ve all been included in
Read MoreThe Valuable Impact of a Patient and Family Advisory Council
November 22, 2022What is a Patient and Family Advisory Council (PFAC) and why would you have one as part of a healthcare software company
Read MoreBecker’s Payer Roundtable Recap: Are Payviders Supervillains or Superheroes?
November 17, 2022Of all the terms used at last week’s Becker’s Payer Issues Roundtable – including Integrated Delivery Network (IDN
Read MoreHow Consumers Prefer to Find, Select and Access Healthcare
November 16, 2022Facebook, YouTube and Amazon might be the most-searched terms online, but it didn’t start out that way. Actually, the
Read MoreBuilding a Provider Search Experience Members Can Trust
November 15, 2022It may sound like a no-brainer, but conflicting information about healthcare providers across platforms (think health pl
Read More8 Reasons Healthcare Providers Should Prioritize Patient Self-Service
November 9, 2022Pumping your own gas might seem like a regular occurrence, but that wasn’t always the case. Before Colorado convenienc
Read MoreHealthcare Costs Remain A Major Concern For Health Plan Members
November 9, 2022As 2022 rapidly draws to a close, fresh consumer insights shed light on how consumers are feeling about healthcare costs
Read More5 Myths About Older Adults and Technology We Should All Stop Believing
November 2, 2022Most of us as children want to grow up quickly. We envision being an adult and enjoying all the benefits that go with it
Read MoreAre You Ready To Market Price Transparency?
November 2, 2022Product, data, and engineering teams at health plans have been hard at work building solutions to meet the January 1, 20
Read MoreHow to Improve the Customer Experience in Healthcare
October 26, 2022We’re all customers. Whether you’ve purchased a new car, paid someone to install a pool in your yard — maybe a lar
Read MoreHow to Build The Provider Directory Tool That Keeps Members Coming Back
October 25, 2022As one of the most utilized resources on a health insurer’s website, a provider directory should have rich data an
Read MoreFive Ways to Tackle Lengthy Patient Wait Times
October 19, 2022Waiting. It evokes various types of feelings, from hope all the way to uncertainty. Biding time for a scheduled vacation
Read MorePatient-Centered Care: Why is it Important?
October 13, 2022Patient engagement. Patient satisfaction. Patient intake. Patient flow. Patient volume. Patent access. What’s at the
Read MoreWhat Is Health Literacy and Why Is It So Important?
October 13, 2022Healthcare providers are facing new challenges balancing quality of care and optimal use of dwindling resources. The cos
Read MoreGetting Started with Online Scheduling: 5 Key Steps for a Successful Launch
March 2, 2023Today’s consumer is accustomed to doing everything online—and its no shock that this preference carries over int
Read MoreShore Physicians Group: Achieving a Mission to Keep Patients Well-Connected
January 25, 2023When Shore Physicians Group was founded in southern New Jersey a little more than ten years ago, only about half of all
Read MoreInsights from Banner Health: How to Transform Your Digital Front Door
July 28, 2020There is little doubt that the COVID-19 pandemic has profoundly reshaped the delivery of care in the United States. We h
Read MoreRewarding Healthcare Choices: Matt’s Story
January 28, 2019It’s always such a nice surprise when we hear directly from people who are benefitting from our solutions. Just recent
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