Northeast Georgia Health System (NGHS) needed a new competitive approach that would allow them to engage successfully with consumers and provide them with modern self-service experiences, while also keeping in mind the impact it would have on providers.
NGHS partnered with Kyruus to help execute on their new digital strategy, enabling them to improve their provider data management processes, create one robust system-wide provider directory, and ultimately establish a top notch digital experience complete with online scheduling for consumers.
Learn more about how Northeast Georgia Health System achieved the following results:
- Booked 2,000+ appointments online
- Had 75% of appointments booked for new patients, most from a competitive area
- Achieved a demonstrable ROI in less than a year