While health plan price transparency mandates have the right intentions to give people personalized cost estimates, the letter of the law does not ultimately deliver what health plan members really need to better navigate healthcare.
Today, health plan members are stressed about costs, unable to pay medical bills, and avoiding care. New research found that 58% of consumers ages 25-44 avoided care due to unknown costs—and the majority (72%) actually took the time to search for cost information. Why the gap?
Download this new eBook to gain data and insights into how to educate and engage members to drive behavior change.