Streamlining Patient Acquisition and Intake to Drive Growth
Consumers today expect digital self-service capabilities at multiple points when interacting with healthcare organizations. Management Services Organizations (MSOs) have a unique opportunity to live up to consumer expectations while driving increased operational efficiency at their locations, but often see the digital transformation process as a complex balancing act. This guide breaks down offering digital self-service step by step and offers a crawl, walk, run approach that allows organizations to progress at their own pace.
The guide is broken into 3 main sections:
- Improved Search & Patient-Provider Matching
- 24-Hour Online Patient Self-Scheduling
- Expedited Digital Patient Check-In, Intake, & Payment
