PROVIDER SEARCH FOR HEALTH PLANS
More than a directory. A modern care navigation experience.
By combining a rich provider directory with a cutting-edge conversational AI experience, members get to the right care options with fewer clicks.

Members struggle to find the care they need

Make finding care frictionless
Kyruus Health Search redefines how your members find care. Search puts the power of choice in their hands, offering both a traditional keyword provider search and a dynamic conversational AI experience. Conversational AI Search goes beyond keywords, anticipating needs by understanding user intent to transform complex, natural language questions into clear, actionable results. This powerful combination replaces confusion with confidence, ensuring members can quickly and easily find and access the care they need, boosting satisfaction and streamlining their entire journey.
Empower members
with rich provider profiles, allowing them to compare options based on specialties, quality measures, and personal preferences.
Make it actionable
turning a search into a booked appointment by showing real-time scheduling options and availability directly within the member experience.
Boost member satisfaction
with a seamless, easy-to-use, search for high-quality medical, vision and dental needs.
Promote quality care
by surfacing the most relevant, high-value and actionable care options, through advanced ranking models.
/ MAKE FINDING THE RIGHT CARE A CINCH
Experience the difference
Intelligent, AI-Powered Search
Our conversational AI allows members to use natural language to find the care they need. It is contextually aware and provides precise, relevant results by understanding complex queries and applying filters based on user input.


A Comprehensive & Accurate Directory
As an NCQA Health Information Products (HIP4) accredited provider directory, we provide reliable and up-to-date information. Displaying a wide range of provider details, including specialties, quality measures, and network tiers, members can easily compare options based on their plan benefits and personal preferences.
Flexible & User-Friendly Experience
Kyruus Health Search is accessible to both public and authenticated users and is available via API or as a self-service portal instance. The experience is supported on desktop and mobile devices and can be configured with various options to fit your health plan’s needs. Members can easily navigate options with features like sorting, filtering, and deep links.

Extend your provider search experience with other Kyruus Health products.

500M+ searches conducted by members
#1 consumer-rated 3rd party experience in member portal (regional health plan)
70% of services are performed by top 5 providers shown in search results
FAQs
What is a health plan provider search solution?
It’s a digital tool that helps health plan members find in-network providers and services. It replaces outdated, static directories with a smart, user-friendly search experience, making it easy for members to find the right care within their network.
How does a better provider directory help health plan members?
A better provider directory significantly improves member satisfaction and reduces frustration. When members can easily search for providers using filters for location, specialty, and availability—and trust that the information is accurate—they have a much better experience and are more likely to stay with the plan.
How can a provider directory help members find cost-effective care?
A smarter provider directory can be configured to guide members toward high-value, in-network, low-cost care options. By prominently displaying these providers in search results, you can help manage costs while ensuring members receive quality care.
How can an online provider directory improve member retention?
A positive digital experience is key to member satisfaction. By providing an user-friendly, self-service tool that helps members successfully find care, their engagement and overall satisfaction increases.
Find out what better search can do for your plan
Transform your member search experience with the provider search tool that guides individuals to the care that’s right for them.