Today’s healthcare consumers are more digitally empowered than ever, and when they need care, they rely on both health plan and health system websites to find the right providers, services, and locations. But inconsistencies in provider profiles and scheduling options across the channels – even within integrated delivery networks (IDNs) – create a fragmented search-and-schedule experience that leaves consumers frustrated and unsure of their care decisions.
In this webinar, hear from industry experts about new opportunities for IDNs to create consistent experiences that help people navigate care seamlessly, regardless of where they start their search for care within the network. Gain insights from real-world examples that will inspire you to think about cross-channel connectivity at your own organization and how it can make finding and scheduling care easier for the individuals you serve.
