For SCL Health (now Intermountain Healthcare), a faith-based, nonprofit healthcare organization located primarily in Colorado and Montana, transforming the patient experience meant focusing on a key piece of the patient journey: self service online search and scheduling.
Partnering with Kyruus Health enabled them to rebuild their online directory with more accurate and robust data for both providers and locations— allowing them to provide consumers an enhanced, consistent experience across their website, mobile app, chatbot, and more.
Learn more about how legacy SCL Health:
- Increased their online appointment volume by over 20%
- Booked over 70% of online appointment for new patients
- Gained new analytics insight into provider capacity shortage